Terms and Conditions

Original Document Requirement

Please bring a original of your identity card/passport, driving licenses / international.

Car Rental Rates and Additional Charges

Rates are for a minimum of 24 hours rental. Additional hours will be charge RM 20.00 per hour (sedan car) , RM25.00 per hour ( Mpv car ),RM35.00 per hour (Van).More than 5 hours will be charged for 1 day rental rate. Rate included unlimited mileage & maintenance.

Restriction on Driving Areas and Additional Charges

Vehicle is for use in Sabah only. Company reserve right to charge not less than RM 300.00 if driving to certain area such as : (Sandakan, Tawau, Lahad Datu, Labuan,Kota Marudu,Tenom,Semporna, Lawas or all sarawak area.

Collision Damage Responsibility Clause

In the event of collision to the Vehicle whereby damage to the Vehicle is sustained, the Renter shall pay to the Owner the total repair costs for the damages sustained by the Vehicle in the collision. Shall not exceed Malaysian Ringgit three thousand five hundred only (RM 3,500.00) for below 1800cc vehicles and Malaysian Ringgit five thousand (RM 5,000.00) for above 1800cc vehicles.

Insurance Policies Exclusions

Insurance policies does not include coverage on PERSONAL ACCIDENT liability and passenger liability.

Additional Charges for Towing and Damage

Company reserves right to charge the renter for the towing and other charges which are not covered by the C.D.W as result of damage.

Responsibility for Damage While Stationary

 Any damage while the vehicle is stationary will be under hirer’s full responsibility.

Information Required for Third Party Damage Claims

For damage which involves a third party, the hirer is required to get information from the third party driver which include the driver’s name, IC/Passport, driving license and vehicle registration number. If the claim cannot be made against third party insurance, all damage will be under hirer’s responsibility and subjected to the above excess or excess protection.

Reporting Accidents or Car Theft

The hirer is required to contact our representative to inform us for any event of accidents or car theft.

No Refund Policy for Early Termination of Rental Agreement

In the event of early termination or before the rental agreement period end, the hirer has no right to refund any or part of the charges.

Fuel Policy

Every vehicle is rented out with fuel as specified under the rental agreement and must be returned the same. Otherwise the Renter will be charged for a refill upon return.

Parking and Traffic Offenses Responsibility

Renter is responsible for all parking and traffic offenses and must turn in summonses with payment upon return of vehicle.

Speed Limits for Highways and Normal Roads in Malaysia

Speed limit for highway in Malaysia 110 KM/hr, while normal road is 90 KM/hr. Please drive carefully and obey traffic rules.

Booking Deposit Automatically Converted to Security Deposit

Booking deposit will automatic become security deposit .Security deposit will not be deducted from your full payment.

Booking Confirmation and Payment Terms

After booking is made, our admin will contact you to collect RM 200.00 for booking deposit fees per unit as confirmation and to process your booking. Full payment must be made upon pick up.

Non-Refundable Booking Deposit Policy

No Refund of booking deposit once paid.

Refundable Security Deposit

Security deposit of RM 200.00 will be refunded to your bank account within 48 hours .

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About Us

Established since 2016, MK GROUP TOURS & TRAVEL SDN. BHD. (KPK/LN:10669  1353906-K) is a car rental company in Kota Kinabalu, Sabah that provides fully maintained, unlimited mileage cars for long-term hire, daily hire, self drive and chauffeur services too.

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